pkpko Terms and Conditions

These Terms and Conditions ("Terms") apply to the use of the pkpko platform ("Platform") and all its services. By creating an account, logging in, or playing any game on pkpko, you are considered to have agreed to these Terms.

pkpko operates as a safe and reliable online entertainment platform for users in Bangladesh. Our goal is to provide users with a fair, transparent, and responsible gaming environment. The terms set out below form a legal agreement between pkpko and the user.

1.1 Key Definitions

The following terms used in these Terms and Conditions carry the meanings stated below:

• "Platform" — The pkpko website (pkpko.lat) and all pages and services under it.
• "User" — Any person who has created or wishes to create an account on pkpko.
• "Account" — The profile registered by a user through which platform services can be accessed.
• "Bonus" — Any financial or non-financial incentive provided by pkpko.
• "Wagering Requirement" — The amount that must be wagered before bonus funds can be withdrawn.
• "Services" — All online entertainment activities provided through pkpko.

1.2 Scope of Application

These Terms apply to all services operated under the pkpko.lat domain. Third-party game providers may have their own terms, but in such cases pkpko's terms will take precedence.

2.1 Eligibility to Register

To open an account on pkpko, a user must meet the following conditions:

• Must be at least 21 years of age.
• Must provide accurate and genuine personal information.
• One person may open only one account.
• Must not have been previously banned from pkpko.

2.2 Account Responsibility

It is the user's sole responsibility to keep their account login details (username and password) completely confidential. The user will be held responsible for all activity carried out through their account.

2.3 Account Verification

pkpko reserves the right to verify a user's identity at any time. A national ID card, birth registration certificate, or other supporting documents may be requested for verification. Withdrawals may be put on hold until verification is complete.

2.4 Account Closure and Bans

pkpko reserves the right to temporarily or permanently close a user's account for any of the following reasons:

• Providing false or misleading information.
• Operating multiple accounts.
• Fraudulent activity or system abuse.
• Confirmed underage use.
• Any violation of these Terms.

3.1 Deposit Methods and Limits

Funds can be deposited on pkpko using the following payment methods:

3.2 Withdrawal Processing Time

pkpko generally processes withdrawal requests within 1 hour. However, if account verification or other security checks are required, this time may be extended.

3.3 Withdrawal Conditions

• Account verification must be completed before a withdrawal can be made.
• Funds must be withdrawn using the same method that was used to deposit.
• The wagering requirement must be met before bonus funds can be withdrawn.
• pkpko reserves the right to investigate any unusual or suspicious transactions.

4.1 Welcome Bonus

On their first deposit at pkpko, users will receive a 100% welcome bonus — up to ৳5,000. This means if you deposit ৳5,000, you can start playing with a total of ৳10,000.

4.2 Wagering Requirement

To withdraw the welcome bonus, you must wager 25 times the bonus amount. For example, if you receive a ৳1,000 bonus, you must place a total of ৳25,000 in wagers before withdrawing.

4.3 Additional Bonus Terms

• Each bonus offer has its own expiry period — any bonus that expires will be cancelled.
• One bonus cannot be used alongside another bonus unless stated otherwise.
• Misuse of promotional offers may result in bonus cancellation and account suspension.
• pkpko reserves the right to withdraw or modify any bonus.
• VIP program cashback is paid separately and has its own terms.

The pkpko VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Weekly cashback is available at each tier:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.

VIP tier progression depends on activity and regular participation on the platform. pkpko reserves the right to change VIP tiers or the terms of the program.

6.1 Fair Play Policy

pkpko is committed to ensuring fair play. All games are operated using third-party audited random number generators (RNG), which ensure unbiased outcomes.

6.2 Prohibited Activities

The following activities are strictly prohibited on pkpko:

• Use of automated software, bots, or scripts.
• Attempting to manipulate any game in coordination with other users.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage — any winnings gained through such exploitation will be voided.
• Money laundering or fraudulent financial activity.

6.3 Technical Issues

If a game is left incomplete due to a server error, internet disconnection, or other technical problem, pkpko will endeavour to refund the user's wager where applicable. However, pkpko's decision on technical errors is final.

pkpko believes gaming is for entertainment — not a source of income. We provide the following tools to support responsible gaming:

• The ability to set your own deposit limits.
• The option to temporarily close your account for a set period (self-exclusion).
• 24/7 support in Bengali — contact us via live chat.

If you experience any issues related to gaming, please visit our Responsible Gaming page. Seek professional help if needed.

pkpko treats the protection of users' personal information as a top priority. All data is secured with SSL encryption and is never sold or shared with third parties.

For full details on how we collect, store, and use data, please visit the Privacy Policy page.

8.1 Cookies and Tracking

pkpko uses cookies to improve the user experience on the website. Continued use of the platform will be considered consent to the use of cookies.

pkpko will not be liable for the following:

• Loss caused by technical errors, server downtime, or internet connectivity issues.
• Software errors from third-party game providers.
• Loss resulting from a user's own negligence in leaking login details.
• Delays or issues caused by external payment providers.
• Unforeseen circumstances or force majeure events.

In the event of any dispute, pkpko's decision will be considered initially final. To raise a complaint, contact the support team directly.

10.1 Right to Amend Terms

pkpko reserves the right to change, amend, or update these Terms at any time. Continued use of the platform after any change will be considered acceptance of the new terms. We therefore recommend visiting this page regularly.

10.2 Contact

If you have any questions or complaints about these Terms, please get in touch through the following:

• Email: [email protected]
• Live Chat: 24/7 Bengali support available on the platform.